Organisations must unlock the new paradigm of personalised, empathetic experiences at scale to build customer relationships and growth amid changing consumer preferences and increasing expectations. We take a look at the findings of Genesys’ State of...

Sustainability, mobile IDs and a changing workforce continue to be among top concerns for the industry according to HID’s State of the Security Industry Report. HID, a worldwide leader in trusted identity and physical security solutions, has announced...

Blockchain is a growing technology, which many enterprises are keen to capitalise on – particularly in the IoT space, according to Omdia’s latest report. John Canali, IoT Principal Analyst, Omdia, explains more below.   While...

Zip has announced the results of the 2023 Trends in B2B Purchasing survey of 1,056 US-based finance and accounting professionals – director-level and above. Respondents are overwhelmingly eager to move the procurement process away...

CCgroup has launched its research findings from How to influence fintech buyers, based on a survey of major banks and FinTechs across five European markets. The report reveals that, despite the FinTech and wider economic downturn, 70% of European...

Trust in Artificial Intelligence (AI) to improve financial knowledge and management is growing among young people, according to new data from Plum.  Its research of 2,000 UK adults found 61% of those aged 18–34-year-olds are comfortable with AI...

Lookout, an endpoint to cloud security company, has released its 2022 Government Threat Report which examines the most prominent mobile threats affecting federal, state and local governments in the United States.  Lookout data reveals mobile phishing...

Rapid development in Latin America is leading to high levels of innovation in FinTech. EBANX’s Beyond Borders 2022/2023 report explores the causes and potential effects this may have into 2023.  EBANX, a FinTech company that specialises in...

A global survey of C-suite executives and Finance and Accounting (F&A) professionals –commissioned by  BlackLine – has revealed a significant lack of confidence among C-suite and F&A professionals when it comes to the visibility of...

Over nine in 10 (94%) financial services companies are confident in their cybersecurity posture. However, high confidence is being tempered by an increase in successful cyberattacks against the sector, suggesting that further cybersecurity improvements must...

Learning and development professionals believe mental health and well-being is the most important e-learning topic for the next 12 months, research from DeltaNet International has shown.    This is closely followed by stress management training...

Finastra research reveals that Open Banking is now universally and unequivocally regarded as a key part of a bank’s landscape, with 99% of respondents considering it either a ‘must have’ or ‘important’ – up from 94%...