AI

Matalan launches groundbreaking GenAI tool to drive online sales in UK first 

Kin + Carta has created a Generative AI and Large Language Model (LLM) tool for UK retailer Matalan, which allows it to create detailed product descriptions for new items as they are added to its online inventory.  Developed and delivered in only three...

HSBC achieves a 15% uplift in monthly card spend using FICO’s AI-powered optimisation

At FICO World, a leading analytic and AI event, FICO announced that HSBC, one of the world’s largest banking and financial services organisations, has used AI-powered mathematical optimisation technology to grow its credit card portfolio. The project...

Cambridge-based deep tech start-up Theia Insights raises US$6.5 million to bring foundational AI to the global investment community 

Theia Insights, a UK-based deep tech start-up launched by former Amazon Alexa scientist and solo entrepreneur Dr Ye Tian, has raised US$6.5 million. In another example of US venture capital looking to the UK for the most innovative technology companies, the...

Demystifying Generative AI in finance – how to get started 

Torben Anderson, Director of Engineering at Pleo, dives into the realm of Generative AI and untangles its common misconceptions, presenting its positive role in the finance industry.  We saw that 2023 was a big year for Artificial Intelligence, as...

What are the potential benefits of utilising AI-powered data analytics in the financial technology sector? 

Delve into the transformative realm of AI-driven data analytics within fintech as industry experts dissect its potential benefits. From enhancing risk assessment and tailored product offerings to revolutionising SME financing, discover how this technology...

UK’s Investment Association warns of ‘trading bot’ risk to investors 

The UK’s Investment Association (IA) has warned investors about the risks of using ‘trading bots’ to make investment decisions. Speaking to the BBC John Allan, head of innovation and operations at the IA said investors should be more...

How is data analytics expected to impact decision-making in the FinTech industry? 

Introducing this month’s question with insight into auto insurers, AI and data is Simon Axon, EMEA Financial Services Industry Consulting Director at Teradata.  Navigating a perilous road  It is a tough time to be in auto insurance....

Clearcover launches Generative AI insurance tool to expedite claims processing and improve customer experience 

Clearcover, a next-generation car insurance company, has announced the launch of its Generative AI solution that further digitises statement collection, significantly streamlining the insurance claims process and customer experience.  The AI-driven...

Klarna AI assistant handles two-thirds of customer service chats in its first month 

Available in the Klarna app, the assistant is designed to enhance the shopping and payments experience for Klarna’s 150 million consumers worldwide, capable of managing a range of tasks from multilingual customer service to managing refunds and...

FinTech chiefs debate AI skills crisis in UK Parliament  

Leaders from the technology industry have issued an urgent warning for the government to increase regulation and investment in Artificial Intelligence (AI) technology.   Speaking at the Parliamentary AI and FinTech Summit, which was hosted by Dean...

Revolut launches AI feature to protect customers from card scams and break the scammers ‘spell’ 

Revolut, a leading UK FinTech with more than 35 million customers worldwide, has announced the launch of an advanced scam detection feature to help protect customers from card scams.   Revolut’s new AI-scam feature uses sophisticated Machine...

Financial sector’s spending on Artificial Intelligence to grow by 30% per year and hit US$97 Billion by 2027 

Artificial Intelligence has not only transformed how people relate to technology but also significantly impacted the business sector. While some fear AI could replace 300 million full-time jobs in the next six years, companies across sectors continue...