Banking

Five things banks should know about their evolving customer preferences to stay competitive in 2024

Recently, FinTech in the Middle East and North Africa has experienced notable changes due to advancements in technology and shifts in consumer habits. Making it more important than ever for banks in the region to grasp and meet the evolving preferences of...

NatWest launches the latest GenAI upgrade to the bank’s digital assistant  

NatWest is announcing the launch of Cora+, an upgrade to its digital assistant, Cora, developed in collaboration with IBM. NatWest will be one the first banks in the UK to deploy Generative AI through a digital assistant.  Cora supports customers in...

Digital lending offers GCC banks effective inroads into the vital SME segment

Sara Hoteit, Regional Manager for the Middle East at Backbase, discusses how digital lending provides GCC banks with effective access to the crucial SME segment. The contribution of SMEs to non-petrochemical GDP in GCC nations varies. In the United Arab...

Raiffeisen Bank International achieves secure delivery of standardised banking applications to its 12 network banks 

Alongside growing regulatory requirements and a fragmented IT landscape across Central and Eastern Europe, an Austrian bank provider, Raiffeisen Bank International, needed an agile, comprehensive solution that prioritised security and usability for its user...

What emerging technologies or trends do you see shaping the future of mobile banking, and how can financial institutions leverage them? 

Introducing this month’s Editor’s Question is Chris McGee, Managing Director of the Financial Services Consulting Practice at AArete.  Consumer adoption of mobile banking continues to accelerate, with US customers now using mobile apps more...

Klarna ‘Wikipink’ challenges broken US credit system with transparent data 

Klarna, the AI-powered global payments network and shopping assistant, has announced the launch of a new online initiative – Wikipink – aimed at setting new standards for transparency and responsibility in the credit and lending...

Jefferson Bank expands partnership with Finastra to boost its instant payments strategy 

Finastra has announced that Jefferson Bank, an independent, bank serving communities across Texas, has selected Finastra Payments To Go, a payments-as-a-service solution for its new instant payments services. The agile, resilient, cloud-based payments...

How data-driven decisions and hyper-personalisation can unlock success in the banking sector 

Frode Berg, Managing Director, EMEA, Provenir, discusses how the secret to a successful banking sector strategy lies in data-driven decisions and user experience that keeps pace with other everyday digital platforms.  In today’s on-demand digital...

BT Group partners with Adyen to transform business payments with Tap to Pay on iPhone 

BT Group has announced that its digital and startup incubation arm has forged a partnership with Adyen, the global financial technology platform that enables small business customers to accept in-person contactless payments with Tap to Pay on...

Chime starts offering in-app tax filing

Just in time for tax season, Chime is offering its in-app tax filing pilot program for free to even more members.  After early success with the pilot launch, the all-new tax feature is now available to millions more Chime members, showing members are...

NatWest invests in Icon Solutions reinforcing commitment to payments modernisation 

NatWest has announced a strategic minority investment in Icon Solutions, a leading FinTech provider of payments technology and consultancy services. The investment follows the news last September that NatWest selected Icon Solutions Payments Framework (IPF)...

Rewards app re-launches with instant consumer savings during the cost-of-living crisis  

One of the largest bank-powered rewards app in the UK, Cheddar, re-launches its loyalty app to become the essential financial companion for Brits in the spiralling cost of living crisis.   Cheddar 2.0 is packed with various tools for consumers to...