Insights

How ACT enabled College Ave to deliver seamless experiences 

Eric Chas, Head of Customer Operations, College Ave, speaks to us about why the organisation chose to deploy ACT’s solutions for its contact centre and how it has been able to deliver strong customer experiences for s...

International Women’s Day: Women done a “disservice” by representation in globa...

A top tech CIO says the present representation of women in the industry “does a disservice” to the contribution women can – and should – make. Helena Nimmo, CIO of global tech consultancy Endava Group, marked Int...

Experts discuss how organisations can protect cross-border payments and...

DLA Piper has published the findings of its annual GDPR and Data Breach Survey. The Europe-wide survey has revealed another record year with a 168% year on year increase in the total value of fines issued across Europe....

Will women take over the financial markets?

For years, a woman operating in the financial markets was someone unique. However, recently there has been a dynamic change and women investors are increasing year by year. XTB Group tells us more. The last three...

Taking financial services to the Edge

Pascal Holt, Director of Marketing, Iceotope, considers how Edge Computing and other growing technology innovations such as AI are changing the landscape for financial service organisations. Edge Computing, cloud and...

Experts predict the biggest FinTech trends for 2023  

As we move into 2023, Intergiro has revealed the predicted trends for the new year. Nick Root, CEO of Intergiro, tells us more.  The financial technology sector is rapidly evolving with traditional methods of banking ...

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