AI

Banks face fallout as 40% of small- and mid-sized merchant businesses eye...

The Capgemini Research Institute’s World Payments Report 2026, highlights mounting pressure on banks to modernise their merchant services in the face of competition from more agile PayTechs, those firms that have been c...

Back office transformation: Why banks must act now to survive the AI era 

The back office was once financial services’ hidden machinery. Now it’s the frontline of competitiveness as research reveals why banks, insurers and investment firms must radically digitise operations or risk being lef...

Saudi fintech Sarmad readies GCC push with ‘thamar’

Saudi fintech Sarmad has unveiled thamar, a platform built to digitise how investors, asset managers and distributors work together. It replaces scattered tools with a single, end-to-end experience that supports the...

Sage makes accounting, carbon reporting and AI simple for small businesses...

Sage has announced enhancements to its Sage Accounting suite, adding AI, payroll, HR and carbon reporting to every plan, helping small businesses and accountants cut admin, get paid faster and meet growing...

Can banks keep up with AI-era cyberthreats?

Generative AI has lowered the barrier to entry for cybercriminals, arming even unskilled attackers with tools to launch sophisticated, targeted and highly believable campaigns against banks and financial institutions....

The future of financial services belongs to the Intelligent Enterprise

Nikhil Behl, President of Software, FICO, explains how the Intelligent Enterprise uses AI, machine learning and analytics to transform decision-making, optimise operations and deliver hyper-personalised customer...

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