Regions

Five things banks should know about their evolving customer preferences to stay competitive in 2024

Recently, FinTech in the Middle East and North Africa has experienced notable changes due to advancements in technology and shifts in consumer habits. Making it more important than ever for banks in the region to grasp and meet the evolving preferences of...

Airwallex Hong Kong increases local customer base by nearly 80% amid growing adoption for cross-border money transfers 

Airwallex, a leading global payments and financial platform for modern businesses, saw robust customer growth in Hong Kong, with its transacting customer base increasing by 79% YoY in the first quarter of 2024.   Reflecting the strong customer...

APAC cyberattacks up 15% in 2023: Surge in ransomware attacks a key driver 

One in 20 APAC organisations were hit by ransomware in 2023, with financial services as the fourth most targeted sector.  FS-ISAC, the member-driven, not-for-profit organisation that advances cybersecurity and resilience in the global financial system,...

Majid Al Futtaim expands partnership with Checkout.com to revolutionise e-commerce for its more than 15 million monthly online customers across the Middle East  

Majid Al Futtaim, a leading shopping mall, communities, retail and leisure pioneer across the Middle East, Africa and Asia, has announced a new partnership with Checkout.com, a leading global digital payments provider. The agreement will see the 15 million...

Digital lending offers GCC banks effective inroads into the vital SME segment

Sara Hoteit, Regional Manager for the Middle East at Backbase, discusses how digital lending provides GCC banks with effective access to the crucial SME segment. The contribution of SMEs to non-petrochemical GDP in GCC nations varies. In the United Arab...

Magnati and ADNOC Distribution partner to deliver enhanced payment experience

Magnati, a leading payments solutions provider in the Middle East region, has partnered with ADNOC Distribution, one of the UAE’s largest fuel and convenience store retailers, to introduce consumers to the future of retail with an enhanced experience....

Xperience 2024: Kiwibank is winner of CX Innovator Award

Largest New Zealand-owned bank recognized for digitizing and transforming the customer experience with Genesys Cloud AI. Genesys has announced Kiwibank as the winner of the Customer Experience (CX) Innovator (SMB and Mid-Market) category during its 19th...

Cash versus digital: The challenge for merchants

Visa unveiled the results of an independent study titled Value of Acceptance, which explores merchants’ attitudes towards digital payments and the impact of digital commerce on small businesses and retailers in the UAE. According to the study, more...

Ooredoo Group partners with Dropbox to upgrade business collaboration  

Ooredoo Group has entered into a strategic partnership with Dropbox, becoming the first telecommunications company in the EMEA region to offer Dropbox’s full suite of business tools for its customers.     The partnership, which was...

CABSAT celebrates 30th anniversary, returns to Dubai World Trade Centre in 2024, alongside the second edition of Integrate Middle East

CABSAT, the Middle East’s flagship event for content, broadcast, satellite, media, and entertainment, will celebrate its 30th anniversary with its highly anticipated return to the Dubai World Trade Centre from May 21 till 23, 2024. Also returning is...

Revolutionising UAE’s business landscape: How embedded finance transforms supply chains and fuels unprecedented growth 

In the heart of the Middle East, the United Arab Emirates (UAE) is undergoing a profound transformation in its business landscape, propelled by the groundbreaking influence of embedded finance. Vinay Kapoor, Executive Vice President, Triterras discusses how...

A lookahead to Asia Pacific’s economic outlook 

Some experts say a global economic growth slowdown is anticipated for 2024, while others continue to be positive towards Asia Pacific’s (APAC) economic outlook and expect more rapid growth in the region. In this article, David Brady, Enterprise Sales...