Europe

Escalating e-commerce fraud: The crisis merchants face globally 

In the last twelve months, merchants have seen a huge leap in online payment fraud (up 59%), account takeover (up 51%), promotion abuse (up 52%), refund abuse (up 53%) and customer fraud / friendly fraud (up...

More than two-thirds of UK risk professionals expect financial crime risk to i...

Kroll, a leading independent provider of global risk and financial advisory solutions, has revealed that more than two-thirds (68%) of UK risk experts expect financial crime risks to increase over...

The European Investment Bank suffers cyber attack

The European Investment Bank tweeted recently, claiming it was facing a cyberattack and was working to fix the incident. Jamie Moles, Cybersecurity Expert and Senior Technical Manager at ExtraHop, commented on...

Optimising the customer journey

UK-based companies, HGS and Engage Hub partnered with The Pensions Regulator to streamline the customer experience and allow the company to drive improvement to employees’ pension scheme management. Julie...

Study finds UK banks do not prioritise single customer view

A new study commissioned by FICO has revealed work still needs to be done for advanced personalisation in UK banks. The Forrester Consulting study, Unlocking Hyper-Personalization at Hyper-Scale, includes the results of...

Luxoft and Finastra to deliver turnkey managed services to banks in EMEA

Finastra, a global provider of financial software applications and marketplaces, has announced a new managed services partnership agreement with Luxoft, a DXC Technology company, to support...

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