Europe

Lisbon’s subway adopts the most convenient and advanced access system in the world 

2 October 2023

Indra has made Lisbon one of the first cities in Europe in which travellers can access the subway with their own cell phone, bank card or smartwatch without having to purchase a ticket or pass beforehand, by applying the EMV (Europay-Mastercard-Visa)...

UK small businesses struggle with profits and energy costs amid economic uncertainty 

22 September 2023

A new report has revealed that more than a quarter (26%) of small business owners in the UK believe that they will be forced to cease trading if the outlook for their business does not improve – a potentially detrimental blow to the UK...

NatWest Group teams up with AWS to harness the power of Generative AI

19 September 2023

NatWest Group has announced that it is expanding its collaboration with Amazon Web Services (AWS) to accelerate the use of Artificial Intelligence (AI) – including AWS’s Generative AI solutions — to more rapidly drive towards its goal of...

Cost of living crisis pushes debts to highest ever level and increases adoption of online banking  

18 July 2023

The reliance on credit during the cost-of-living crisis for millions of people across the UK and Europe has been laid bare in a new report, with nearly a quarter of adults (23%) admitting their debt levels have never been so high.   The report from...

Escalating e-commerce fraud: The crisis merchants face globally 

10 July 2023

In the last twelve months, merchants have seen a huge leap in online payment fraud (up 59%), account takeover (up 51%), promotion abuse (up 52%), refund abuse (up 53%) and customer fraud / friendly fraud (up 40%).  Merchants are now throwing more and...

More than two-thirds of UK risk professionals expect financial crime risk to increase in 2023

5 July 2023

Kroll, a leading independent provider of global risk and financial advisory solutions, has revealed that more than two-thirds (68%) of UK risk experts expect financial crime risks to increase over the next 12 months. The findings...

The European Investment Bank suffers cyber attack

23 June 2023

The European Investment Bank tweeted recently, claiming it was facing a cyberattack and was working to fix the incident. Jamie Moles, Cybersecurity Expert and Senior Technical Manager at ExtraHop, commented on the news: “[Recently],...

Optimising the customer journey

16 May 2023

UK-based companies, HGS and Engage Hub partnered with The Pensions Regulator to streamline the customer experience and allow the company to drive improvement to employees’ pension scheme management. Julie Mortlock, Head of Client...

Study finds UK banks do not prioritise single customer view

15 May 2023

A new study commissioned by FICO has revealed work still needs to be done for advanced personalisation in UK banks. The Forrester Consulting study, Unlocking Hyper-Personalization at Hyper-Scale, includes the results of a survey among 52 financial services...

Luxoft and Finastra to deliver turnkey managed services to banks in EMEA

15 May 2023

Finastra, a global provider of financial software applications and marketplaces, has announced a new managed services partnership agreement with Luxoft, a DXC Technology company, to support Finastra’s Kondor customers in...