AI

EY survey: AI adoption among financial services

Ernst & Young (EY US) released its 2023 Financial Services GenAI Survey. Nearly all (99%) of the financial services leaders surveyed reported that their organisations were deploying Artificial Intelligence (AI) in some manner, and all respondents said...

PayPal and Venmo unveil six new innovations to revolutionise commerce

PayPal has announced six new innovations the company is piloting and bringing to market this year to revolutionise commerce through Artificial Intelligence (AI) driven personalisation for both merchants and consumers.   During the PayPal First...

Artificial Intelligence and the Banking of Things: The future of FinTech 

In this article by Jeremy Baber, CEO of Lanistar, we explore two major technologies that are transforming the finance sector. From security to customer experience, Artificial Intelligence and Banking of Things are elevating processes and improving outcomes...

Financial literacy in the digital age: FinTech role in empowering financial decisions 

Stiven Muccioli, Founder and CEO of BKN301, a worldwide financial services platform, discusses how FinTechs are adjusting how we make our financial decisions from improving our financial literacy with online services to Artificial Intelligence advancing to...

Google Cloud’s new banking survey finds c-suites and boards more involved in tech decisions due to heightened interest in gen AI 

Google Cloud announced new research that explores the sentiment towards generative AI (gen AI) in banking among North American banking executives and consumers. The study, based on a survey of 350 banking executives responsible for gen AI decisioning and...

HSBC pioneers Quantum protection for AI-powered FX trading 

HSBC has become the first bank to pioneer quantum protection for AI-powered foreign exchange trading. As one of the world’s largest foreign exchange providers, HSBC is leading the way in exploring how quantum cryptography can safeguard highly...

BlackBerry announces Generative AI-powered cybersecurity assistant 

BlackBerry has announced its new Generative AI-powered assistant for Security Operations Center (SOC) teams. The enterprise-grade solution acts as a SOC Analyst providing Generative AI-based cyberthreat analysis and support to enhance CISO operations. It...

US shoppers leverage AI for holiday budgeting with credit debt concerns 

New Klarna holiday research reveals spending resilience, AI adoption and rising demand for interest-free payments as half of consumers say they are unlikely to settle their holiday credit card bills.  The average budget for gifts in the US is $740,...

How financial services can leverage data and AI 

As long as you can solve the data access problem and establish robust governance, there is no reason financial services organisations cannot be out in front on Everyday AI says Sid Bhatia at Dataiku.  UAE GDP growth was 8% in 2022, almost double the...

Analysing the role of investment brokers in an era of the AI-enhanced financial market 

Technology is always changing the rules and now Artificial Intelligence (AI) is changing roles across sectors such as the day-to-day duties of the investment broker. From streamlined decision-making to enhanced predictions, Seraj Asad Khan, Managing...

AI delivers automation at scale for insurers to drive efficiency and customer experience 

Patrick Ashton, Head of UK Operations at Alula Technologies explains that for insurance, digital transformation has become a business imperative. As part of this, adopting advanced technologies such as Artificial Intelligence (AI) and Machine Learning (ML)...

How is AI enhancing customer experience in the financial sector?

Haitham ElKhatib, Senior Vice President of Growth Markets, Sprinklr, discussed AI’s role in enhancing customer experience in the financial sector. The proliferation of AI in recent years has seen a transformation in the way businesses and everyday...