Optimising the customer journey
UK-based companies, HGS and Engage Hub partnered with The Pensions Regulator to streamline the customer experience and allow the company to drive improvement to employees’ pension scheme management. Julie...
UK-based companies, HGS and Engage Hub partnered with The Pensions Regulator to streamline the customer experience and allow the company to drive improvement to employees’ pension scheme management. Julie...
Landsbankinn needed to streamline its data infrastructure and integrate more than 45 data sources, so implemented a logical data warehouse using the Denodo Platform. Davíð Jóhannsson, Head of Information Intelligence at La...
Eric Chas, Head of Customer Operations, College Ave, speaks to us about why the organisation chose to deploy ACT’s solutions for its contact centre and how it has been able to deliver strong customer experiences for s...
Capital Bank of Jordan, one of Jordan’s leading banks with a strong regional presence has launched its new mobile banking app for customers, powered by Codebase Technologies’ Digibanc platform. The launch of the rev...
RBC Wealth Management – a division of RBC Capital Markets – has implemented Salesforce to help drive business growth and reduce maintenance costs. Salesforce has announced that RBC Wealth Management – a division of RBC Capit...
Leading UK investment management company, JM Finn, achieved tangible benefits – accelerated performance; operational savings; and improved efficiency – after migrating its legacy data centres to Nutanix Cloud Pla...