Global insurer digitizes to deliver seamless experiences for both customers and employees. Zurich Switzerland was named the Customer Experience (CX) Achiever winner in the Enterprise category during its 19th annual...
Largest New Zealand-owned bank recognized for digitizing and transforming the customer experience with Genesys Cloud AI. Genesys has announced Kiwibank as the winner of the Customer Experience (CX) Innovator (SMB and...
Bancolombia honored for achieving a significant technological evolution in its commitment to innovation and excellence in customer service. Genesys has announced Bancolombia as its Customer Experience (CX) Mover...
Genesys expands automation, analytics and conversational intelligence across the Genesys Cloud platform with new Copilots, Virtual Agents, Empathy Detection and Modern Agent Workspace. Genesys has unveiled multiple...
The partnership makes access to liquidity providers even more efficient – offering better buying and selling prices in Brazilian reais for cryptocurrencies in the Nu app. In another development step of the...
Construction of an integrated cloud-native clearing system for the three clearing houses has begun – while progress is being made in parallel to create the clearing house in Peru. nuam exchange, the entity...
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