Ryan Tamminga, SVP of Product and Services, Alchemer, on how financial services providers leverage customer feedback to drive excellent experiences. CX is the differentiator for financial services companies Financial service providers are aching to...

The frenzy of Christmas and Halloween marketing is already in full swing, with date reveals of Christmas market returns to pumpkin patch locations, retailers are gearing up to execute their strategies as the Golden Quarter approaches. This year, however,...

Last month, the CRM Code, which has safeguarded customers from Authorised Push Payment (APP) fraud since 2019, will be replaced by a new framework from the Payment Systems Regulator (PSR). Overseen by the Lending Standards Board (LSB), the CRM Code covered...

Airwallex, the Australia-founded leading financial platform for modern businesses, has released The Startup Financial Confidence Report which reveals the opportunities and business challenges facing Australian founders right now.  Further findings from...

XYB,  the leading Coreless Banking Platform business, has announced its plans to help banks modernise their core systems. XYB is working with global tech leader IBM to provide technologies and consulting expertise that can help financial services...

Backbase has announced a major expansion of the Engagement Banking Platform with the introduction of the Intelligence Fabric layer, a powerful set of data and AI infrastructure and development capabilities that are now natively embedded in the platform....

Kodak Alaris has announced its latest digitisation solutions tailored specifically for government and financial institutions. With the company’s state-of-the-art hardware and advanced scanning solutions, Kodak Alaris is set to revolutionise the way...

The Middle East construction sector is booming and as a leading materials supplier to the region’s many iconic projects, ACICO Group runs its manufacturing operations like a well-oiled machine. As is now the case across industries, IT plays a pivotal...

For the second consecutive year, the Middle East is the fastest-growing real-time payments market globally, according to the 2024 Prime Time for Real-Time report, published by ACI Worldwide, a global leader in mission-critical, real-time payments software,...

Lethabo Lubisi, Corporate Affairs Director at EQPlus shares their thoughts on the debate.   Every time labour-saving technologies are introduced questions are raised about whether these negatively impact human motivation and productivity. The...

Bybit, the world’s second-largest cryptocurrency exchange by trading volume, has announced the extension of its strategic partnership with Dubai Multi Commodities Centre, DMCC. After a year of successful collaboration, Bybit announcment includes its...

Crypto.com has received full approval to provide payment service provider (PSP) services from the Central Bank of Bahrain through its subsidiary registered in the Kingdom of Bahrain under the commercial name “FORIS GFS BH B.S.C. CLOSED”, adding...