Sector Verticals

Commercial Bank of Dubai deploys Freshworks to enhance customer service digitisation 

1 October 2023

Freshworks, a cloud-based customer service software company and the Commercial Bank of Dubai (CBD), a prominent banking institution in the UAE, have elevated its customer service operations through the implementation of Freshdesk. By utilising...

Astra Tech and Ant Group to launch first-of-its-kind Alipay+ cross-border digital payments solution in the UAE  

28 September 2023

Astra Tech, the leading consumer technology holding group in the MENA region, announced a partnership with Ant Group, one of the world’s largest digital payment platforms. This collaboration will witness the integration of Alipay+’s global...

AIQ Academy becomes first financial online education provider offered CPD accreditation  

27 September 2023

AccountsIQ, the accountancy SaaS provider, has announced that its client-centric learning hub, AIQ Academy, is now officially CPD certified. The certification marks one of the first instances of an online education provider offering CPD accreditation...

Paysend and RemotePass partner to offer instant payments to contractors globally  

26 September 2023

  Paysend, the global card-to-card payments pioneer and RemotePass, the global onboarding and payroll platform, has announced a partnership to facilitate instant and more cost-effective transfers to international workers in 80 countries.  Through...

Three quarters of the financial services industry is being ‘held back’ by a lack of digital skills  

23 September 2023

Three-quarters of the financial Services industry is being ‘held back’ by a lack of digital skills leaving significant gaps in workforces, according to new research from strategic talent solutions partner FDM Group.   A staggering 75%...

UK small businesses struggle with profits and energy costs amid economic uncertainty 

22 September 2023

A new report has revealed that more than a quarter (26%) of small business owners in the UK believe that they will be forced to cease trading if the outlook for their business does not improve – a potentially detrimental blow to the UK...

Adapt to business changes with flexible licensing 

1 September 2023

We hear from John Maddison – EVP of Products and CMO at Fortinet on staying agile in a rapidly changing industry with adaptable licensing models. Discover the benefits of usage-based pricing, enabling businesses to efficiently scale cybersecurity...

How AI can breathe new life into Singapore’s insurance industry 

17 August 2023

The use of Artificial Intelligence (AI) is transforming the auto insurance industry by simplifying claims processes. Sandeep Bhargava, SVP, Global Services and Solutions, Public Cloud Business Unit at rackspace technology tells us how AI-driven computer...

Mukuru becomes the first remittance company in Africa to re-introduce Naira payouts directly into Nigerian bank accounts

9 August 2023

Mukuru, one of Africa’s leading fintech providers, introduces pioneering Naira bank top-ups to streamline remittances in Nigeria. Simplifying USD-to-Naira conversions, this innovation addresses customer pain points and caters to Nigeria’s vast...

Demand for subscriptions defies cost of living crisis  

18 July 2023

Despite rising living costs, consumers are reluctant to cancel their subscriptions, instead opting to upgrade or pause contracts, reveals research from Minna Technologies.  Minna Technologies’, the global subscription management service embedded...