Freshworks, a cloud-based customer service software company and the Commercial Bank of Dubai (CBD), a prominent banking institution in the UAE, have elevated its customer service operations through the implementation of Freshdesk. By utilising...

Astra Tech, the leading consumer technology holding group in the MENA region, announced a partnership with Ant Group, one of the world’s largest digital payment platforms. This collaboration will witness the integration of Alipay+’s global...

AccountsIQ, the accountancy SaaS provider, has announced that its client-centric learning hub, AIQ Academy, is now officially CPD certified. The certification marks one of the first instances of an online education provider offering CPD accreditation...

  Paysend, the global card-to-card payments pioneer and RemotePass, the global onboarding and payroll platform, has announced a partnership to facilitate instant and more cost-effective transfers to international workers in 80 countries.  Through...

Three-quarters of the financial Services industry is being ‘held back’ by a lack of digital skills leaving significant gaps in workforces, according to new research from strategic talent solutions partner FDM Group.   A staggering 75%...

A new report has revealed that more than a quarter (26%) of small business owners in the UK believe that they will be forced to cease trading if the outlook for their business does not improve – a potentially detrimental blow to the UK...

We hear from John Maddison – EVP of Products and CMO at Fortinet on staying agile in a rapidly changing industry with adaptable licensing models. Discover the benefits of usage-based pricing, enabling businesses to efficiently scale cybersecurity...

The use of Artificial Intelligence (AI) is transforming the auto insurance industry by simplifying claims processes. Sandeep Bhargava, SVP, Global Services and Solutions, Public Cloud Business Unit at rackspace technology tells us how AI-driven computer...

Mukuru, one of Africa’s leading fintech providers, introduces pioneering Naira bank top-ups to streamline remittances in Nigeria. Simplifying USD-to-Naira conversions, this innovation addresses customer pain points and caters to Nigeria’s vast...

Despite rising living costs, consumers are reluctant to cancel their subscriptions, instead opting to upgrade or pause contracts, reveals research from Minna Technologies.  Minna Technologies’, the global subscription management service embedded...