Europe

NatWest Group teams up with AWS to harness the power of Generative AI

NatWest Group has announced that it is expanding its collaboration with Amazon Web Services (AWS) to accelerate the use of Artificial Intelligence (AI) – including AWS’s Generative AI solutions — to more rapidly drive towards its goal of...

Cost of living crisis pushes debts to highest ever level and increases adoption of online banking  

The reliance on credit during the cost-of-living crisis for millions of people across the UK and Europe has been laid bare in a new report, with nearly a quarter of adults (23%) admitting their debt levels have never been so high.   The report from...

Escalating e-commerce fraud: The crisis merchants face globally 

In the last twelve months, merchants have seen a huge leap in online payment fraud (up 59%), account takeover (up 51%), promotion abuse (up 52%), refund abuse (up 53%) and customer fraud / friendly fraud (up 40%).  Merchants are now throwing more and...

More than two-thirds of UK risk professionals expect financial crime risk to increase in 2023

Kroll, a leading independent provider of global risk and financial advisory solutions, has revealed that more than two-thirds (68%) of UK risk experts expect financial crime risks to increase over the next 12 months. The findings...

The European Investment Bank suffers cyber attack

The European Investment Bank tweeted recently, claiming it was facing a cyberattack and was working to fix the incident. Jamie Moles, Cybersecurity Expert and Senior Technical Manager at ExtraHop, commented on the news: “[Recently],...

Optimising the customer journey

UK-based companies, HGS and Engage Hub partnered with The Pensions Regulator to streamline the customer experience and allow the company to drive improvement to employees’ pension scheme management. Julie Mortlock, Head of Client...

Study finds UK banks do not prioritise single customer view

A new study commissioned by FICO has revealed work still needs to be done for advanced personalisation in UK banks. The Forrester Consulting study, Unlocking Hyper-Personalization at Hyper-Scale, includes the results of a survey among 52 financial services...

Luxoft and Finastra to deliver turnkey managed services to banks in EMEA

Finastra, a global provider of financial software applications and marketplaces, has announced a new managed services partnership agreement with Luxoft, a DXC Technology company, to support Finastra’s Kondor customers in...

Bank lending to rise as Britain dodges recession

Banks are expected to increase their lending as the UK economy swerves the predicted recession and the housing market shows small signs of some revival, according to a panel of leading economists. Total loans in the UK are expected to rise 1.2% this year...

Barclays and TransferMate provide international payments solution for UK businesses

TransferMate and Barclays have announced a new collaboration to help UK businesses reduce transaction costs and save time. Barclays clients operating in GBP will now be able to invoice their customers in their clients’ local currency in over 60...

UK Government launches new cybersecurity measures to tackle threats

New cybersecurity measures will increase the UK’s cyber-resilience and protect the UK Government’s essential IT functions from ever-growing threats. Under the new rules, all central government departments will have their cyber-health reviewed...

Royal Bank of Scotland to launch mentor matchmaking for women

Royal Bank of Scotland has partnered with online mentoring platform Digital Boost Upskilling to launch a new, free-to-use, mentor matchmaking service designed for the needs of the next generation of Scottish women in business. Known as MentorMatch, the new...