Freshworks, a cloud-based customer service software company and the Commercial Bank of Dubai (CBD), a prominent banking institution in the UAE, have elevated its customer service operations through the implementation of Freshdesk. By utilising...

Salesforce, a global leader in CRM, has announced that J.P. Morgan has unveiled its new Payments Partner Network – a marketplace powered by Commerce Cloud. The Payments Partner Network features third-party partners that...

The ubiquitous presence of mobile devices and digital wallets are pushing demand for more mobile access deployments in the region. HID, one of the world’s leading provider of trusted identity solutions, has announced it now offers companies the...

Hans van der Waal, Global Head of IT, Travelex, discusses the company’s Digital Transformation journey – specifically the opportunities and challenges it is facing in its move away from legacy systems – and how it is focused on becoming a...

Digital development enhances the daily lives of consumers. We examine two examples of how such processes are making life easier for the citizens of the Netherlands as organisations offer innovative capabilities for the FinTech space.    The...

Hospitality can be a precarious industry to work in and there is no doubt that hospitality staff work hard to keep customers happy. Behind the scenes, there are various options to make operations smoother. FOODICS is a cloud-based restaurant management...

Dart Marina Hotel sought to improve accounting efficiency and productivity. By transitioning to a cloud-based solution offered by Aqilla, the results offered a modern and streamlined process. Background Dart Marina Hotel comprises three business...

Finastra, a global provider of financial software applications and marketplaces, has announced a new managed services partnership agreement with Luxoft, a DXC Technology company, to support Finastra’s Kondor customers in...

Temenos has announced that its core banking solutions are now available as Software-as-a-Service (SaaS) further to Temenos’ integration of its application on Amazon Web Services (AWS). With this, Temenos offers more choices to its clients as the...

Allied Engineering Group (AEG), one of the largest SWIFT service bureaus globally, has announced its collaboration with Microsoft and Crayon to bring tailored and compliant solutions to financial service institutions (FSIs) that are migrating their SWIFT...

Skyhigh Security has released The Data Dilemma: Cloud Adoption and Risk Report, focusing on the prevailing problem of how to protect data that is used, shared and stored in today’s hybrid and cloud-first enterprise environments. The report...

MSCI has announced a strategic alliance with Google Cloud to build a cloud-native investment data acquisition and development platform, aimed at delivering data, insights and solutions to power better and faster investment decision-making.  Built...