AI

University of Glasgow and Lloyds Banking Group launch Agentic AI research...

A four-year partnership will explore how agentic AI can transform software and data engineering while shaping industry standards and national policy. A new research partnership between the University of Glasgow and...

The downfalls of hyper-personalisation

AI adoption is accelerating across financial services, but the pursuit of hyper-personalisation may introduce long-term risks that organisations cannot afford to ignore, says Hans Tesselaar, Executive Director, BIAN. AI...

Vault22 launches AI-powered wealth platform in the UAE

FinTech platform, Vault22, has launched in the United Arab Emirates, introducing an AI-powered wealth platform designed to help individuals budget, save and invest more effectively through a single digital...

Are apps the antidote to Agentic Commerce?

As AI agents increasingly mediate how products are discovered, compared and purchased, brands risk losing direct visibility and influence over customer decisions. Joe Till, CEO at One iota, explains why owned apps may...

Why AI decision accountability is a requirement in insurance and FinTech 

As AI becomes embedded in core insurance and financial decision-making, explainability and accountability are emerging as critical foundations for trust, compliance and scalable innovation. Alex Johnson, Head of...

Hampshire Trust Bank uses AI sentiment analysis to respond faster to customer...

Hampshire Trust Bank is using Artificial Intelligence-powered sentiment analysis to identify and prioritise dissatisfied customers more quickly, improving response times, supporting vulnerable customers and...

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