AI

Orange Money Group and JUMO have partnered to grow financial inclusion in Africa, focusing on microcredit for the unbanked. Orange Money Group and banking-as-a-service financial technology provider JUMO have partnered...

Smart Communications, a leading technology company focused on helping businesses engage in more meaningful customer conversations, released its 2025 Customer Experience Benchmark research. The global survey of 3,000...

As CPS 230 comes into force, Andrew Foot, Regional Vice President ANZ,  Dynatrace, says Australian banks and insurers must prove their ability to handle operational disruption. Observability has long been critical...

A vast majority of financial services firms are now leveraging generative AI (GenAI) for real-world applications like customer support and content generation, but they’re still wrestling with the infrastructure and talent r...

Jon O’Donnell, Chief Operating Officer at Acuity Knowledge Partners, is spearheading the firm’s latest innovation — the Agentic AI platform, built exclusively for the financial services sector. Leveraging over two decad...

Barclays has opened a new Innovation Hub in London’s Shoreditch district, aiming to foster growth among early-stage FinTech, AI and DeepTech companies. The facility, unveiled in mid-June 2025, is designed to house up t...