Top Stories

Genesys report confirms customer experience is at the heart of success

Organisations must unlock the new paradigm of personalised, empathetic experiences at scale to build customer relationships and growth amid changing consumer preferences and increasing expectations. We take a look at the findings of Genesys’ State of...

Financial planning with the advent of Corporate Tax in the UAE 

Armin Moradi, Co-founder and CEO at Qashio, speaks to us about financial planning in light of the UAE’s new Corporate Tax and how businesses use technology to manage spending efficiently.   Globally, there has been a shift from basic manual...

How PropTech is key to unlocking the real estate market 

The real estate industry has often been described as ‘archaic’ when adopting new technology. Helen Mutucumarana, Partner, Real Estate, HCR Hewitsons, speaks to us about the status of this sector in the UK and how innovation – particularly...

Data management should be at the heart of the UAE financial sector’s Digital Transformation 

Companies in the financial services and banking sector need to be able to meet the changing expectations of today’s customers. Fred Crehan, Area Vice President, Emerging Markets at Confluent, speaks to us about why the UAE needs strong data management...

Technology Review: How to stop cybercriminals in their tracks 

Derek Manky, Chief Security Strategist & VP Global Threat Intelligence, Fortinet, talks to us about the company’s predictions for technology in 2023 and how businesses can stop cyberattacks before they even start.   As we review our...

Paul Payne, CTO, SaaScada 

We talk to Paul Payne, CTO, SaaScada, about life inside and outside of the office, as well as his predictions for areas of investment within finance.   Can you tell us about your current position?  I joined SaaScada as CTO in June 2021 with...

New survey by HID reveals five pressing themes reshaping the security industry

Sustainability, mobile IDs and a changing workforce continue to be among top concerns for the industry according to HID’s State of the Security Industry Report. HID, a worldwide leader in trusted identity and physical security solutions, has announced...

FOODICS unifies its employee operations with Darwinbox’s HR platform

FOODICS, a cloud-based restaurant management technology and payments platform based in the KSA, has chosen Darwinbox’s Human Resource Management Software (HRMS) to unify its multi-geography HR function. This offers FOODICS a holistic way to manage its...

Editor’s Question: How can SMEs alleviate cash flow pressures caused by late payments?

In uncertain economic times, small businesses are being squeezed from all sides. Alex von Schirmeister, Managing Director, UK & EMEA, Xero, explains hows small- and medium-sized companies can cope with late payments. He said: “Late payments...

E9pay and Shinhan Bank join forces to promote convergence and business opportunities

E9Pay, a South Korean cross-border FinTech, has announced a strategic partnership agreement with Shinhan Bank, one of the largest banks in South Korea. The partnership aims to build co-operation for overseas remittance/payment for financial inclusion,...

Five top tips to recession-proof your company 

Gill McAteer, Director of Employment Law at Citation, speaks to us about the five ways businesses can prepare for a recession and minimise the damage it may cause.   Recession is a word that guarantees to send shivers down the spine of...

Demystifying AI for risk modelling 

The transformative potential of Artificial Intelligence (AI) and Machine Learning (ML) in financial services, particularly in the risk management realm, cannot be denied. From navigating ongoing macroeconomic uncertainty to bolstering credit...